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Students Missing in Student Survey

Missing Students – Why and What To Do

How the Search Works: The search feature for the student survey requires an exact match to the student’s NCWISE data.

Spelling Counts – If the student’s last name is misspelled, the search results will not yield the student’s name.

The Search feature does not look for “close matches” or “partial matches” – If a student’s last name is Duncan-Hines, searching for ‘Duncan’ or ‘Hines’ will not return the student’s name.

Hyphenated last names can be tricky – Your best rule of thumb here is to look at your NCWISE roster and enter the student’s name exactly as it appears.

If the students is a Jr. or III, that sometimes will cause a "no match" situation. Likewise special characters like periods maybe in or maybe out as well as apostrophes.

If you think the student’s name may have been typed into the search incorrectly: Try entering the name again. You’ll likely have to click the Refresh button if you use the Back arrow to navigate back to the search screen.

If a student’s name is still missing, submit a Help Desk ticket.

You will see a screen identical to the image below if a student cannot be found in the student survey.


The IsPOD initiative will obtain student, teacher, and class information via NCWISE in early September, 2011. Data will be imported into secure IsPOD databases immediately there-after.

**FITNESSGRAM™ and student surveys will become available on September 26, 2011**

Once FITNESSGRAM becomes available to North Carolina teachers, each physical education teacher will receive an e-mail with their FITNESSGRAM™ username & password, along with a link to access the application. 

Please do not send help-desk tickets requesting a username and password until after the FITNESSGRAM™ program has launched in September.

Still need help..?
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